KRS operates quality assurance on multiple levels. For each customer, a quality checklist is created, which employees use for self-monitoring. This self-monitoring ensures that employees view their work from the customer's perspective. The quality checklist is also used by our inspectors during their review of the provided quality, and we encourage our customers to participate in this quality control.
Our quality controls are not just filed away; we actively use them internally to improve our services.
Our quality checklist is developed by some of our most experienced employees and is continuously adjusted. We view our quality checklists as our logbook for our services.
KRS exclusively uses Swan-labeled products, which are environmentally friendly and minimize the impact on nature. These products are fragrance-free and formulated to be gentle on employees. Our employees have dosing instructions for all the products we use to avoid overuse.
KRS continuously seeks to optimize work methods to minimize the strain on our employees from repetitive movements. Our employees have access to modern machines to alleviate monotonous, repetitive tasks.
The Swan label indicates that the products are among the least environmentally harmful in their category. The label sets limits on the emission of toxic substances and the content of undesirable substances in the product.
At KRS, we believe that our employees are the best judges of what is needed, as they work directly with the tasks on a daily basis. We continuously gather knowledge from our employees on how to improve.
Our employees' knowledge is incorporated into our training and education programs, and our hourly staff are involved in training new employees.
We strive to ensure that our cleaning instructions for each customer are clear and straightforward.
A KRS employee receives internal training and has the opportunity to attend cleaning courses at the AMU center, including: